6 Questions to Ask When Choosing a Calibration Company

If your business utilizes instruments or equipment that require calibration, selecting the right calibration services provider is crucial for ensuring accuracy and reliability—which are vital to the success of your business. With numerous options available, it can be difficult to determine which company best meets your needs. To help you make an informed decision, here are some key questions to ask when evaluating a calibration lab:

1. Are You ISO/IEC 17025 Accredited?

One of the most important qualifications to look for in a calibration company is ISO/IEC 17025 accreditation. This internationally recognized standard outlines the requirements for the competence of testing and calibration labs, ensuring that the lab consistently produces accurate and reliable results. To maintain ISO/IEC 17025 accreditation, a lab must have in place a robust management system, qualified personnel, proper equipment, comprehensive documentation, and more.

At Trident Calibration Labs, we take pride in our ISO/IEC 17025 accreditation, which reflects our commitment to quality and precision in calibration and repair services.

2. What Brands and Models Do You Service?

It’s essential to ensure that the calibration company can work with the specific brands and models of instruments you use. At Trident Calibration, we offer calibration and repair services for thousands of brands and can handle a robust inventory of MFG/Model combinations. This versatility ensures that we can service virtually any instrument your business relies upon, whether you’re sending them to our facility or requesting on-site calibration.

3. What is Your Average Turnaround Time?

In a fast-paced business environment, you need a calibration provider that can respond quickly and efficiently, so be sure to ask any companies you are considering about their turnaround times for calibration and repairs. Trident Calibration prides itself on reliable and expedited services, ensuring minimal disruption to your operations. Our team is committed to providing a fast response and quick turnaround, allowing you to keep your business running smoothly.

4. What Qualifications and Experience Do Your Technicians Have?

The expertise of the technicians performing the calibration is critical to achieving accurate results, so inquire about their qualifications, training, and experience. At Trident Calibration, our team has over 100 years of combined experience in the industry, and many of our technicians come from the U.S. Armed Forces, bringing with them expert training and PMEL (Precision Measurement Equipment Laboratory) qualifications. We also maintain transparency by providing access to detailed training records upon request.

5. How Do You Ensure Accuracy and Reliability?

Understanding how a calibration company ensures the accuracy and reliability of their services is crucial. Ask about their calibration processes, equipment used, and how they handle quality assurance. Trident Calibration utilizes specialized equipment from some of the largest manufacturers in the industry, ensuring that your instruments are calibrated to the highest standards.

6. Do You Offer Additional Services?

In addition to calibration, consider whether the company provides complementary services such as equipment repair and maintenance. These additional services—which we offer at Trident Calibration—can help you save time and resources.

Have any other questions about our calibration services? Contact us to learn more or request an estimate for your needs!